Easy Returns & Exchanges
The Pretty as Porcelain team wants you to be completely satisfied with your purchases. Items (including hair products, jewelry, bundles or hair units) can be returned or exchanged within 14 days. Hair products, jewelry, bundles or hair units must be in original condition. listed items must have the original hairnet, labels and tags (etc) still attached, and be undamaged, unworn and contain no odor. Non-compliance with any of these items will result in a product not eligible for exchange or return. Exchanges or returns must be postmarked within 14 days of receipt. For those purchasing customized wigs please note all sales are final.
You may return product for any reason within 14 days upon receiving to get a full merchandise refund via your original form of payment (including PayPal).
Merchandise must be returned and received unworn, in the original packaging, with the original shipping invoice.
Please allow 7-10 days to process your return and credit your original form of payment.
Please contact the Pretty as Porcelain Team for further questions.